Privacy Policy

Effective Date: October 22, 2025

 

At Dispatch Pros LLC, we value the privacy of our visitors, customers, and partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our truck dispatching and logistics services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or services.


1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us, register, or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name and address

  • Truck and carrier information (if applicable)

b. Non-Personal Information
We may also collect non-identifiable information automatically through cookies or analytics tools, such as:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Pages you visit on our website and the time spent on them


2. How We Use the Information

We use your personal and non-personal information to:

  • Provide and manage truck dispatching services

  • Communicate with you regarding your account, inquiries, or service requests

  • Process carrier applications or dispatch agreements

  • Improve our website, customer service, and overall operations

  • Send important service updates or policy changes (only if you opt-in)


3. Protection of Your Information

We take your privacy seriously. Dispatch Pros LLC implements strict administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, misuse, or disclosure.

These measures include:

  • Encrypted data transmission (SSL)

  • Restricted database access

  • Regular system updates and monitoring


4. No Selling or Sharing of Personal Information

We want to make it absolutely clear:

Dispatch Pros LLC does not sell, trade, rent, or share consumer personal information — including phone numbers, email addresses, or any contact details — with third parties, affiliates, or marketing agencies for advertising or lead generation purposes.

Your personal data is used only for providing our dispatch and logistics services directly to you.


5. Data Retention

We retain your personal information only for as long as it is necessary to provide our services or to comply with legal obligations. Once your information is no longer required, it is securely deleted or anonymized.


6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect statistical data. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly if you do.


7. Third-Party Links and Services

Our website may include links to third-party websites or services (such as payment processors or partner sites).
Please note that we are not responsible for the privacy practices or policies of those external sites. We encourage you to review their privacy policies before providing any personal information.


8. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (“Right to be Forgotten”)

  • Opt out of non-essential communications

To exercise any of these rights, please contact us using the details below.


9. Children’s Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect or store information from minors. If we become aware that a child has provided personal data, we will delete it immediately.


10. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. All updates will be posted on this page with the revised “Effective Date.”


11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data handling practices, please contact us:

Dispatch Pros LLC

Address: United States of America
Email: help@dispatchprosllc.com
Website: www.dispatchprosllc.com
Phone: +1 (201) 257 9289